FAQ
Can I buy the car using leasing or a loan?
A: Yes, this is possible.
How long does it take to get the car after ordering? What is the logistics route?
A: The typical time from payment to delivery is approximately [Specific Days, e.g., 15-45 days] .
Logistics Route:
Vehicle picked up from the factory/deport in China.
Shipped via China-Europe railway or sea freight (via Vladivostok / St. Petersburg).
Customs clearance at the Russian port of entry.
Transported by car carrier to your specified city in Russia (Moscow, St. Petersburg, Yekaterinburg, etc.).
I don't know your company. How can I pay safely? Can I visit and see the cars in China?
Physical Visit: You are very welcome to visit us in China! We have a showroom and warehouse in Chongqing and Xinjiang. If you cannot visit in person, we can arrange a live video tour to show you the specific vehicle and confirm its condition.
Secure Payment Methods: We support several secure payment options:
Corporate Bank Transfer: Payable to our official company account in China or Hong Kong.
Letter of Credit (L/C): For bulk orders, we can open an L/C through banks.
Escrow (Coming Soon): We are integrating with secure payment systems like those on Auto.ru to enable platform-guaranteed transactions soon.
Deposit + Balance: Standard terms are 30% deposit, 70% balance paid upon sight of Bill of Lading (or upon arrival at the destination port).
Why is the same car cheaper on other websites?
A: That's a very sharp observation. Some sellers offer lower prices by using "gray" import schemes via EAEU countries like Kyrgyzstan, which previously allowed for lower initial recycling fee calculations. However, please be aware that Russia will enforce a new utilization fee law on April 1, 2025, which eliminates the price advantage of such channels. These cars also risk secondary customs valuation or seizure.
Our Advantage: We insist on official "White" customs clearance. All documents (PTS passport, electronic customs declarations) are verifiable, ensuring your vehicle's legal status is clear and risk-free.
Is the price on the website final? Does it include the recycling fee and customs clearance?
A: Be very clear (choose one model below):
Model A (All-Inclusive Price): The price shown on the website is the "Final Price." It includes the vehicle cost, logistics (sea/rail)
Model B (Base Price): The price shown is the "Ex-Works" (base) price. After you place an inquiry, our manager will provide you with a full proforma invoice (Инвойс) including all taxes and fees, calculated based on the latest utilization fee schedule. We recommend contacting us for an accurate "door-to-door" quote.
Are Chinese cars reliable? Is it easy to find spare parts?
A:Today, Chinese automotive brands (such as Chery, Geely, and Haval) have significantly improved their global quality and safety standards, with many models achieving high scores in Euro NCAP tests.
Regarding Spare Parts: As a professional exporter, we guarantee the supply of spare parts for at least 1 years. We have established (or are in the process of establishing) a parts warehouse in partnership with local Chinese distributors.